Lakeside Family Dental is Open Again!

June 3, 2020by admin

Oh yes… you read that right…
You can finally get the in-person visits you’ve been waiting for!
We are gradually reopening starting Monday June 1

Restorative Care, General dentistry, Cosmetic dentistry, Orthodontics and patient education … We’re all here and ready to help!

dental smileWe are not able to accommodate any walk in appointments. You must have scheduled an appointment by phone or online.

There are just a few new steps for you to follow when coming in, such as:

  • You must be COVID symptom-free. You will be screened via a quick health questionnaire  when you call the office to book and again when you arrive for your appointment. Please make sure you bring your mask with you. You will need to wear it at the clinic and during your visit.
  • When you arrive at the clinic you will be asked to wait in your car until your room has been prepared and is available for you. You can even check in from outside the clinic while you wait – just call the office to let us know you are outside.
  • You will be asked to sanitize your hands, have your temperature taken and asked to put on your mask as soon as you enter the clinic.
  • Then we will need to ask you a few quick screening questions.

If you opt-in to our new text and/or email appointment reminders, we’ll give you a reminder of this too.

**IMPORTANT** – If you have any new complaints, injuries or issues since the last time you were in please let us know when booking so that we can schedule appropriately.

dental checkupWe’ve added some incredible conveniences for you while you were away. People have already been going online to  review our NEW website- go and have a look – it’s so easy to book an appointment!
1) Click the link on our website
2) Click the dentist/hygienist you want to see
3) Click the service you need
4) Tell us the time range that suits you best.


Steps we took to welcome you back!


Click the links below to watch CTV interview Dr Cohen whilst he shows them the “new Norm at Lakeside Family Dental”

Enhanced patient protection measures: All of our staff members have upgraded their protective gear. This includes appropriate personal protective equipment (PPE) for all appointments. Between patients, we meticulously clean, disinfect and sterilize rooms, all surfaces.

A virtual waiting room:  We have set up virtual “waiting room” for our patients to check in via text message and wait, if necessary, somewhere safe outside the clinic, such as in a car.

Tech-enabled screening: We digitally pre-screen patients in advance for COVID-19 symptoms and risk factors to ensure our clinic stays COVID-free. We also screen our team members.

Air filtration: To ensure air quality is sanitary and aerosol producing procedures are we have invested in high efficiency air filtration systems. This increases safety from germs and other pollutants.

Operatories: all 8 Operatories have all been enclosed with a floor to ceiling glass door and a HEPA filtration system to destroy airborne viruses and improves the overall air quality.

Teledentistry : Virtual patient consults, stay in the comfort of your home and book a consult with your dentist to discuss any dental concerns you may have.

Our Teledent service allows you to a have a consult we plan to keep offering the service in The New Normal.

heart shape

We appreciate your patience as we navigate this new way of practice.  Our goal is to offer you clinical excellence in an environment of exceptional personal service while balancing your safety, the safety of our other patients, and the safety of our team.

Lakeside Family Dental
Based on 147 reviews
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Michelle sherwoodMichelle sherwood
14:16 22 Sep 22
Absolutely amazing! Very highly recommend! Everyone made me feel welcome and always made me feel at ease as I was very anxious and embarrassed. I required Dentures the whole experience was awesome from start to finish. Very highly skilled! I drove one hour to and from each appointment and it was worth it!
Gary SheaGary Shea
14:14 26 Jul 22
The service is excellent by all the staff and Dr Cohen is by far the best dentist that I have ever been to. He is knowledgeable and experienced and ensures that you are comfortable while he is working on your teeth. Many people are concerned with the freezing process when having work done, but Dr. Cohen is so good that you will literally not feel anything. I would highly recommend Dr. Cohen.
David GagnerDavid Gagner
18:50 15 Jun 22
There is no joy living with bad teeth. Less joy understanding how expensive help can be. Most centres are more concerned with money, rather than the patient. Lakeside, Dr. Cohen and the team, are amazing. Why? Because they put me first. Are honest with options and realistic treatment. They want the same thing that I have wanted for years, to see me smile again. I believe in their team, their approach and their desire to make a difference for every patient. They have my trust.
John WrightJohn Wright
20:10 11 May 22
Dr Michael did a great job on my first implant. I was so impressed with the high level of personal service that I transferred my account from a dentist where I had a 20+ year relationship. I feel Lakeshore Dental can serve me better as I need more crowns and implants. The office is clean, spacious and as safe as any business can be. I recommend Dr Michael and his excellent and very friendly support team
Michelle OagMichelle Oag
14:17 09 May 22
I was recommended this dental office by a coworker, I've had many dentists before that didn't understand how sensitive my teeth actually are and since my very first appointment here I knew I finally found the one. They are extremely friendly, very knowledgeable and will answer any questions you might have. Very professional and clean environment. They bill your insurance directly which is a huge relief, I'm so happy to have a dentist I can trust. They are so gentle, you also don't feel the needles going in! This is the first dental office where I didn't feel ANY pain whatsoever. I cannot say enough good things about them.

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